Comments and inquiries regarding Odakyu Department Store
If you have any comment or inquiry regarding the Shinjuku Store,
please complete and submit the following form.
Depending on the content of your inquiry, we may contact you by telephone.
Depending on the content, it may take some time for us to respond.
Depending on the content, we may be unable to respond.
Basically, we will contact you during business hours, on business days.
Please understand that only inquiries, suggestions, and comments regarding our merchandise and events, or regarding the use of our services, are acceptable. We will not respond to any inquiries related to surveys or research, or involving negotiations relating to merchandise or services.